Shipping Policy

At Moroccan Crafts, we are committed to delivering your handmade treasures safely and efficiently, wherever you are in the world.

Order Processing

All orders are carefully prepared and dispatched within 24 hours of purchase (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email along with your shipping details.

Shipping

We proudly ship to most international destinations using FedEx Express, ensuring fast, reliable, and secure delivery.

Estimated delivery time:

• 1 to 3 business days after dispatch for most destinations.

Please note that delivery times may vary depending on your location, customs clearance, and local courier services.

Order Tracking

Every shipment includes a tracking number, allowing you to monitor your package from dispatch to delivery. Tracking information will be sent to you by email as soon as your order is shipped.

Shipping Insurance

For your peace of mind, every order is fully insured during transit. In the unlikely event that your package is lost or damaged while shipping, please contact us immediately so we can assist you in resolving the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Need Assistance?

If you have any questions regarding your shipment or delivery, our team is always happy to help.

Email: contact@moroccancrafts.co.uk

Phone: 0741 142 5235